Orders are accepted using website or e-mail to firstname.lastname@example.org.
You will be notified the acceptance of the order, or of any problems.
US Customers: we strongly recommend to order on the website of IBL international (www.ibl-international.com) to avoid customs paperwork and speed up the delivery.
All the products are shipped using FedEx Courier.
Customers can use their own FedEx account if they wish.
The cells are shipped in a flask at RT (this does not affect cells viability for several days): only upon request the cells will be shipped in dry ice, with an additional fee of 100 euro.
The shipment cost is:
European Union: € 85.00
Italy: € 80.00
Australia and New Zealand: € 150.00
Rest of the world: € 135.00
We accept Bank Transfers ("Bonifico Bancario") or checks.
We cannot accept payments via credit cards.
Intensa Sanpaolo, Filiale 3665
Via Olgettina 58, 20132 Milano
For orders originating from Italy, you have to add 22% VAT ("IVA") to prices.
For orders from the rest of the world there are no taxes, but you may have to pay customs duties to your government.